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1 National Cultural dimensions influence the way in which people work and the way in which they expect to be managed. 2 Global organisations need to be sensitive to these particular issues. 3 The Hofstede model (developed by Gert Hofstede in 1980) explains key cultural differences and values, rating different countries on a scale. In particular, Hofstede pointed out that countries differ on the following dimensions: (a) Power distance. This dimension measures how far superiors are expected to exercise power.

A code of ethics for accountants has been issued by the International Federation of Accountants (IFAC), which represents all the major accountancy bodies around the world. This has been incorporated by ACCA into its own code of ethics. 2 To meet these principles, students and members of ACCA need to develop a mix of personal and professional qualities. 4 Professional qualities include: (a) (b) (c) (d) 5 Reliability – all work must meet professional standards Responsibility – taking ownership for your work Timeliness – delays can be costly and disruptive Courtesy – to colleagues and clients Respect – to develop constructive relationships Independence – not only being independent, but appearing to be independent Scepticism – questioning information and data Accountability – for judgements and decisions Social responsibility – to your employer and the public Chapter summary • This chapter has reviewed ethics as an issue for organisations today.

5 C Executive support systems operate at the strategic level. 14 Influences on organisational culture Syllabus Guide Detailed Outcomes Having studied this chapter you will be able to: • Describe different organisational cultures and relate them to organisations. • Evaluate stakeholder groups and how they can be managed. Exam Context Cultural influences provide a good source of potential exam questions. There is such a question on the pilot paper. Stakeholders too are very important – worth four marks n the pilot paper.

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